Certain capitalised terms used in this Notice may have the meanings given to them in the Customer Terms and Conditions where applicable.

Nibi Ltd is the data controller. Company Number: 17377423. Email: help@usenibi.com.

To provide and support the Service, we may collect business information, contact information, financial information and technical information, including business details, representative details, bank details, settlement information, device information, IP addresses, login activity and platform usage information.

The categories of information described here complement the customer information explained in the Nibi Privacy Notice.

We collect information to onboard merchants, provide the Service, manage orders, process settlements, provide support, prevent fraud, improve the platform and comply with legal obligations.

We process information under contract, legitimate interests and legal obligations. Legitimate interests include operating and improving the platform, detecting fraud and maintaining security.

We may share information with payment providers, hosting providers, analytics providers, support providers, regulators and professional advisers. We do not sell personal information.

Both Nibi and Merchants play an important role in maintaining customer trust.

Where customer information is shared for Order fulfilment:

• the Merchant must only use that information for Order fulfilment;
• the Merchant must store information securely;
• the Merchant must not sell customer information;
• the Merchant must not use customer information for unrelated marketing without appropriate consent.

Further information regarding customer information is available in the Nibi Privacy Notice.

We use appropriate technical and organisational measures to protect information from unauthorised access, loss, misuse and disclosure.

Nibi applies equivalent privacy and security principles across both customer and merchant information.

We retain information as long as reasonably necessary for operations, legal compliance, financial reporting, fraud prevention and dispute resolution.

Subject to applicable law, you may have rights of access, correction, deletion, objection, restriction and portability. Requests may be submitted to help@usenibi.com.

Where information is processed outside the UK, Nibi will implement appropriate safeguards required by applicable law.

If you have concerns, please contact help@usenibi.com. You may also complain to the UK Information Commissioner's Office.

We may update this Notice from time to time. The latest version will be made available through the Merchant platform.

Information about cookies, analytics technologies and similar tools used in connection with the Nibi platform can be found in the Nibi Cookie Policy.